Exchange Policy

Exchange Policy

At PZX Shop, we understand that sometimes your purchase may not meet your expectations or requirements. That's why we offer a hassle-free exchange policy to ensure your complete satisfaction.

Conditions for Exchange:

1. Unused and Unopened Products: To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.

2. Within the Specified Timeframe: Exchanges must be initiated within [number] days of the original purchase date. Beyond this timeframe, we may not be able to process your exchange request.

3. Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required for all exchange requests.

4. Defective or Damaged Items: If you receive a defective or damaged product, please contact us immediately so that we can arrange for a replacement.